Urgent & Afterhours Care

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Urgent & Afterhours Care

If you are having a medical emergency, please call 111 immediately.


Most General Practices Teams have an afterhours phone service. If you are enrolled please call your normal practice 24/7 and you will be assessed by a nurse who will direct you to the most appropriate place for your care.


If you are unenrolled or from out of town call Healthline on 0800 611 116 24-hours a day and a health professional will tell you the best next steps to get the care you need. 

MidCentral has only one Urgent Care Centre that is open 8am-8pm Mon-Sun located at City Doctors in Palmerston North.

City Doctors,

22 Victoria Avenue,

Palmerston North

This service is designed for diagnoses and treatment of urgent clinical health needs such as illnesses or injuries that need immediate attention but are not life-threatening.

If you are enrolled in MidCentral we encourage you to call your regular General Practice Team first -even after hours as your call will be diverted through to a nurse who will assess your needs and direct you to the most appropriate place for care.


If you are unenrolled or from out of town please call Healthline first and a nurse will assess your needs and direct you to the most appropriate place for care.


You can call Healthline 24/7 for free on 0800 611 116.

  • You can choose to speak with a Māori clinician if you are calling between 8am and 8pm.
  • Interpreter services and NZ Relay support are available.


As we have limited afterhours/urgent care capacity in MidCentral we please ask that you call first rather than walk in.


Note: Urgent care services do not process urgent requests for medical certificates and other documentation such as: 

 

  • WINZ forms (specific)
  • ACC documentation
  • Return to work documents
  • Medical certificates
  • Routine scripts 

Afterhours Services

There are several other afterhours services in our rohe. Please see below:

  • Palmerston North

    For all afterhours needs please call your normal General Practice Team 24/7 or Healthline. Even afterhours your call will be diverted to a nurse who will assess you and direct you to the most appropriate place.


    Practice Plus 

    This is the preferred option for care afterhours. They offer virtual same day appointments from the comfort of your own home.


    Monday-Friday 9am-10pm

    Weekends and Public Holidays 8am-8pm


    Click here to find out more or to register/book an appointment.

    www.practiceplus.nz


    City Doctors

    Open 8am-8pm Monday- Sunday.

    This is a walk in service however, we encourage you to call first:

    • If you are enrolled in MidCentral please call your General PracticeTeam first- your call will be diverted to a nurse who will asses you 
    • If you are unenrolled or from out of town call Healtline 0800 611 116.

    City Doctors:  06 355 3300


    The Palms 

    Open 8am-6pm weekdays

    8am-5.30pm Saturday 

    Closed Sunday 

    This is only for patients enrolled with:

    • The Palms 
    • Orbit Medical 
    • Whakapai Hauora
    • Victoria Medical Centre
    • Massey Medical

    This is a walk in service however, we encourage you to call first:

    • If you are enrolled in MidCentral please call your General Practice Team first. 
    • If you are unenrolled or from out of town call Healtline 0800 611 116.

    The Palms : 06 354 7737


    Urgent care afterhours only 

  • Tararua Health Group

    Enrolled patients can ring Tararua Health Group and their call will be transferred to the afterhours service. This service is not available for casual patients or people who are not enrolled with Tararua Health Group.


    Tararua Health Group 06 374 8497

  • Feilding Health Care

    Feilding Health Care hold an afterhours acute walk in clinic.

    Monday-Friday 6-8pm 

    Weekend Hours 9 -12.00 pm 


    These are for urgent appointments only - they can  accept enrolled and casual patients OR NZ residents with an NHI number.


    Feilding Health Centre 06 323 9696

  • Horowhenua/Foxton

    Horowhenua/Foxton After Hours is an afterhours service only. 


    This is NOT a walk in service and is by appointment only.


    Monday-Friday 5pm-7.30pm. 

    Saturday 8am-5.30pm

    Sundays and Pubic holidays  8am-3.30pm


    The location of the after hours clinic changes depending on which practice is on duty. 


    To access this service:

    • If you are enrolled either call your normal practice- even afterhours as your call will be diverted or call  06 368 1402 
    • If you are unenrolled or from out of town call 06 368 1402.

    Practice Plus:

    Provides same day virtual GP appointments for all patients. 


    Monday- Friday 9am-10pm 

    Weekends/public holidays 8am-8pm.


    Click here to find out more and to register/book an appointment.

    www.practiceplus.nz


    Horowhenua After Hours 06 368 1402 

  • Ōtaki Medical Centre

    For Ōtaki, enrolled patients at Ōtaki Medical Centre can ring the practice and their call will be triaged by a Registered Nurse. This service is not available for casual patients or people who are not enrolled with Ōtaki Medical Centre.


    Ōtaki Medical Centre 06 364 8555

Urgent Pharmacy 

Some pharmacies in our district are open beyond 5pm.  To see what pharmacies are open beyond the work-day hours, please click here: www.healthpoint.co.nz/pharmacy/midcentral

Urgent Radiology

If you need urgent radiology services, please contact your General Practice Team to find out how they can help get you to the service you need. If you are unsure whether you need urgent care, you can call Healthline 0800 611 116 24-hours a day and a health professional can tell you the best next steps.